Privacy Policy

Effective Date: 12-02-2024

Timagra (“we”, “our”, “us”) operates the Timagra mobile application and website (collectively referred to as the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Timagra, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following personal information:

• Name
• Mobile number
• Email address
• Business name and address (for sellers)
• Profile details provided voluntarily

b. Usage Data

We may collect information related to app usage, including:

• App interactions and features used
• Pages viewed and time spent
• Device information such as device model and OS version

c. Location Information

Timagra may collect approximate location data to show nearby shops and improve local search results. Location access is optional and can be disabled from your device settings.

2. How We Use Your Information

• To provide and improve our services
• To connect buyers with tile, marble, granite, and building material sellers
• To enable communication between users
• To respond to queries and provide customer support
• To maintain security and prevent misuse

3. Sharing of Information

We do not sell or rent your personal information.

We may share information:

• With other users (such as shop contact details visible to customers)
• With service providers for hosting, analytics, and maintenance
• When required by law or legal authorities

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure.

5. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. User Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Withdraw permissions such as location access

7. Children’s Privacy

Timagra is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: support@timagra.in
Website: https://timagra.in