Privacy Policy

1. Introduction

BusConnect ("we", "our", or "us") is committed to protecting the privacy of students, parents, schools, drivers, caretakers, and staff who use our platform. This Privacy Policy explains how information is collected, used, stored, and protected when using the BusConnect mobile applications and web portal.

2. Information We Collect

Depending on your role within BusConnect, we may collect:

• Name
• Email Address
• Mobile Number
• School Information
• Student Information
• Employee ID
• Bus Assignment
• Route Assignment
• Pickup and Drop Information
• Attendance Records
• Device Information
• Push Notification Token

3. Location Information

The Driver application may collect precise location information while an active school trip is in progress. This enables schools and parents to monitor bus movement in real time. Location tracking is used solely for transportation services and is not used for advertising.

4. Student Information

Student information is provided and managed by authorized school administrators. Information may include:

• Student Name
• Class & Section
• Assigned Bus
• Assigned Stop
• Pickup Status
• Drop Status
• Attendance Records

5. How We Use Information

Collected information is used to:

• Provide transportation services
• Manage school bus operations
• Assign students to buses and routes
• Record attendance
• Notify parents about pickup and drop events
• Improve application performance
• Maintain platform security
• Provide customer support

6. Permissions Used

BusConnect may request the following permissions depending on the application:

• Location
• Camera
• Notifications
• Internet Access
• Foreground Service (where applicable)

7. Data Sharing

We do not sell personal information. Information may be shared only with:

• Authorized school administrators
• Parents linked to the student
• Authorized transport staff
• Trusted service providers supporting BusConnect
• Government authorities when required by law

8. Data Security

We implement reasonable technical and organizational safeguards to protect user data against unauthorized access, disclosure, alteration, or destruction.

9. Data Retention

Personal information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Children's Privacy

BusConnect is designed for educational institutions. Student information is supplied and managed by schools. Parents and guardians may access only information related to their own children.

11. Your Rights

Depending on applicable laws, users may request access, correction, or deletion of their personal information by contacting the school administrator or BusConnect support.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

BusConnect
Website: www.busconnect.in

Email: support@busconnect.in